Search in Videos, Members, Events, Audio Files, Photos and Blogs Kerko

FAQ|Austria

Find your Answers here!


My Blog

«Mbrapa
<1 345  179>

Why does my video hang in status "Transcoding"?

Feb 01, 2012

6,567 Pamjet
     (0 Me te listuarat)

Here are some reasons why the video hangs in status “Transcoding” for more than 1 day:


- A communication error occured between lightcast and encoding.com

Solution: Please contact our support team before you try to upload your file again.


- The encoding queue manager hangs

Solution: Please contact our support team before you try to upload your file again. 

 

>>> Return to FAQs <<<